Best-in-Class Solutions for the Information Technology & Communications Industry

The IT & communications sector is moving at a rapid pace with fierce competition at all levels to win market share, attract new customers or subscribers and to anticipate and take advantage of new technology advances. Business issues range from offshoring and outsourcing, beating the competition for knowledge workers, meeting the challenge of WEEE and RoHS directives and not least the challenge and growing impact of sustainability. The result is higher costs in the value-chain. The pressure to deliver greater efficiency and operational effectiveness is intensifying.

Whether the requirement is for headquarters, operational buildings or both, Planon provides complete solutions with supporting step-by-step implementation services. Alongside the standard solutions for Corporate Real Estate, Maintenance & Facilities Management Planon specifically offers IT & communications organisations:

FM and IT service desks to handle customer questions, service calls quickly and efficiently and in-line with service level agreements.
Support for flexible workplace and new working concepts allowing you to improve office occupancy, reduce square metres and drive down occupancy costs.
Complete reactive, planned maintenance and asset management solution with integrated health and safety work procedures and support allowing you to respond to breakdowns and anticipate and minimise failures.
Comprehensive workflow support ensuring proper delivery and control for all service delivery processes.
Mobility solutions for professional field services, meter reading, work order execution for maintenance activities.
Seamless integration with Finance, HR, ERP, Building Management, access control and other systems.
Integrated project management to support capital and minor works programmes.
Configurable on-line self-services capability extending the service delivery window (24/7) and enabling effective information and service delivery to employees and service providers.
Meeting and conference room management solutions integrated with visitor management, catering and hospitality, over the web, from the back-office and integrated with Microsoft Outlook (2007).

To find out more about how Planon reduces occupancy costs, contains maintenance costs, manages your service providers and supports regulatory compliance, contact us.