Best-in-Class Solutions for the Government
The UK public sector finances are under severe strain due to the effects of the global financial crisis and the recessionary climate. At the same time public sector bodies are facing the demands of delivering increasingly customer-centric services, providing cost effective public services and increasing transparency and accountability. Public sector organisations are also faced with leading sustainable development and carbon reduction initiatives (CRC).
Alongside the standard solutions for Corporate Real Estate, Maintenance & Facilities Management, Planon specifically offers public sector organisations:
- FM and IT service desks to handle customer questions, service calls quickly and efficiently and in-line with service level agreements.
- Complete reactive, planned maintenance and asset management solution with integrated health and safety work procedures and support allowing you to respond to breakdowns and anticipate and minimise failures.
- Comprehensive workflow support ensuring proper delivery and control for all service delivery processes.
- Mobility solutions for professional field services, meter reading, work order execution for maintenance activities.
- Condition based survey to support long term maintenance planning and capital replacement planning across the portfolio.
- Integrated project management to support capital and minor works programmes.
- Configurable on-line self-services capability extending the service delivery window (24/7) and enabling effective information and service delivery to citizens, internal departments and with service providers.
- Meeting and conference room management solutions integrated with visitor management, catering and hospitality, over the web, from the back-office and integrated with Microsoft Outlook (2007).
- The ability to monitor and manage contracts (PFI/PPP) performance through a variety of reporting and analysis tools and on-line dashboards.
- A platform for monitoring building energy consumption and carbon emissions for regulatory compliance in your portfolio and to support costs and emissions reduction.
To find out more about how Planon can support your Public sector operations, contact us.
