Planon Software Modules

SelfService functions

Asset Manager

Setup and maintain the asset registry, inventory catalogues, and all relevant data and documents. Locate assets in your buildings and spaces.

Budget Manager

Plan, control, allocate and report on budgets and real costs and time. Get automated notifications on potential overruns, online web access to budget dashboards, and ability to benchmark.

CAD Integrator

Integrate available CAD data with Planon and extract space- and asset data. Create CAD based reports and graphical visualizations for CRE support. Have easy and web based access to drawings, anytime, anyplace.  

Contract Manager

Central register of contracts to maintain relevant contract data like, expirations, conditions, documents. Get automated notifications on upcoming expirations and have web access to management dashboards and contract-analyses.

Customer Survey

Execute webbased customer satisfaction surveys to research quality experience and improve service offering and quality.

Management Dashboard

Comprehensive KPI dashboard with online graphical management information on CRE.

Mobile Quality Control

Quality survey based on predefined criteria for services like cleaning, catering, security and availability of facilities.

Problem Manager and Knowledge Base

Allows call centre managers to create standard templates to handle repeated activity types fast and easy. Knowledge is documented in a structured way to be re-used in future.

Project Manager

Define, structure and coordinate multiple CRE projects; track all schedules, costs and all other project variables including the Work Breakdown Structure.

Service Desk

Customer entry point to your CRE organization and processes. Log requests, complaints, demands, malfunctions, and monitor execution.  Get automated notifications on potential escalations and have web access to dashboards.

Service Manager

Activity control center to register and handle problems, complaints, CRE requests, orders, projects, contracts and preventive maintenance activities. Includes full workflow support and a huge diversity of control functions.

Service Planner

Allows users to plan scheduled activities over a given time period. The resulting activities of these schedules are passed to Service Manager for completion.

SLA Manager

Manage Service Level Agreement contractual terms per location, asset and more, that have agreed upon response levels and escalations with either internal or external service providers.

Space Manager

Manage space data and space occupancy. Identify future vacancy, inefficient use of space and cost reduction opportunities. Supports the implementation of space standardization initiatives and strategic space planning.

Sustainability Solution

Planon Best Practice to monitor sustainability from Corporate Real Estate perspective. Benchmark energy consumption, calculate CO2 emissions, identify and implement improvement measures. Includes basic configuration for LEED, BREEAM and best-practice KPI’s.

CAD publisher

Publish and use AutoCAD drawings in your corporate Intranet site without the need having expensive and complex CAD software.

Dashboards

Create your online graphical CRE management dashboards, published in your corporate Intranet site.

Orders

Produce and modify a variety of user designated work, tasks, orders modified through your corporate Intranet site.

Publisher

Allows authorized users to create web based Planon reports and publish these reports in your corporate Intranet site.

Service Calls

Create request forms for use on your corporate Intranet site and allow users to log requests for service such as helpdesk issues.

Workflow

Pick-up and progress activities like orders or approval procedures through pre-defined workflows in your corporate Intranet site.

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