Solution concept
Integrated Services Management is all about demand and supply regarding people centric services. With this Planon Solution, your organization is able to:
- Standardize services and processes in line with core business demand;
- Integrate FM, IT and other first-line services into 1 single Service Desk;
- Offer Self-Service and give web access to service and information 24*7;
- Manage service demand and service delivery by connecting service providers;
- Monitor service performance and service level agreements.
Planon offers a complete and unique Service Management software solution including rich functionality on all levels of business, full integrated with all other Planon Solutions, and fast to implement.
